Square Panda jobs - Customer Service

Customer Service

Square Panda
experience Fresher
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 0
Applications: 1
Openings: 1

Job Description

About Square Panda
We aim to empower all children to reach their full potential by launching their educational journey with the power of literacy and languages through e-learning apps and games.
About the internship
Selected intern's day-to-day responsibilities include:

1. Answer inbound/incoming calls and chats and make outbound calls
2. Manage client communications through email or phone
3. Follow up potential prospects through regular emails and outbound calls
4. Coordinate with in-house core development/software team/department for on time delivery from time to time
5. Build long term relationship with the client for future projects

Who can Apply? (Ideal Candidates)

1. Anyone who has ever worked in any US/UK/India process inbound or outbound in any international BPO/KPO
2. Or, if you are a graduate and have excellent communication skills, verbal and written
3. If you're proficient in oral communication in Kannada

Other Requirements/Key Skills:

1. Excellent spoken and written communication skills
2. A good listener- having patience to listen to the problem/requirement to pitch the right solution to the prospect
3. Very basic understanding of the internet, like what are domain names, hosting, servers etc. rest training will be provided
4. Knowledge of any CRM, chat tools and technical interface is a plus point
5. Ability to learn new tool as and when required
6. Team player with the ability to learn new things
Skill(s) required
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Kannada Proficiency (Spoken)
  • Learn these skills on Internshala Trainings
    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. can start the internship between 3rd Aug'20 and 7th Sep'20

    3. are available for duration of 6 months

    4. are from Mumbai and neighboring cities

    5. have relevant skills and interests

    Number of openings
    1


    https://internshala.com/internship/detail/customer-service-internship-in-mumbai-at-square-panda1596454821

    Job Particulars

    Role Others
    EducationOther Course
    Who can applyFreshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id410314
    Job Category Others
    StateMaharashtra
    Country India

    About Company

    Square Panda
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