Jenus Robo Companies jobs - Customer service

Customer Service

Jenus Robo Companies
experience Fresher
salary 15,000 - 20,000 Per Month
Posted: 1 Year ago
Views: 2
Applications: 3
Openings: 1

Job Description

 Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking  Customer Service Responsibilities list: 
· Generate sales leads 
· Identify and assess customers' needs to achieve satisfaction
  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

Job Particulars

Who can applyFreshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id967453
Locality Address NIBM Road
StateMaharashtra
Country India

About Company

Jenus Robo Companies
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