Customer Service Manager

For a client of TeamLease Services Ltd
Experience : Freshers
Education : MBA/PGDM
Skills : ITIL
Location : Gurgaon
Per Year: Rs. 20,000 - Rs. 1,00,000
Job Role : Others
Posted on 19 Nov 19
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Job DescriptionLast Date 18 Jan 20

A techno-functional professional with over 5 years of experience in

Incident Management, Problem Management, Change Management,

Process Consulting and ensuring a high-quality customer experience

by elevating customer satisfaction in line with agreed SLAs and

Business/ IT processes.

Possess planning, reporting, and Account/Client handling skills, with a

strong aptitude for learning latest and diverse trends.

Forward-focused, with expertise in deriving and implementing

suitable metrics at various levels, to effectively ensure the delivery of

service as well as implementing appropriate levels of support desk and

thereby, managing both internal & external escalations

IT support management professional - envisioning usage o

Job Type : Full Time
Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.
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