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Customer Service Operations Analyst

RBS
Experience : 0 to 3 Years
Location : Gurgaon
Posted on 08 Oct 20
Apply now
Job DescriptionLast Date 07 Dec 20
Join us as a Customer Service & Operations Analyst
  • This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes
  • You’ll be actively participating in initiatives to improve customer service, processes and procedures
  • You’ll hone your existing analytical skills and be well positioned to advance your career in this fast-paced role

You’ll be a 2020 campus selected candidate to be eligible for this role, with excellent planning and organisational skills, along with good attention to detail You’ll perform well under pressure, and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout

You’ll Also Need
  • Experience of analysing and using performance data
  • The ability to convey information in a simple and understandable way
  • An understanding of contact centre operations and performance metrics
  • Microsoft Office skills, including PowerPoint, Excel and Word
  • Customer Service Operations Analyst
  • Experience : 0 to 3
  • Job Type : Full Time
  • Interview Type : Face to Face Interview


Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
RBS
Apply now
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