RBS jobs - Customer Service Operations Analyst
Customer Service Operations Analyst
0 to3 Years
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
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Your Profile matches the job
Posted:
4 Years ago
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Applications:
Openings:
1
Job Description
Join us as a Customer Service & Operations Analyst
You’ll be a 2020 campus selected candidate to be eligible for this role, with excellent planning and organisational skills, along with good attention to detail. You’ll perform well under pressure, and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout.
You’ll Also Need
- This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes
- You’ll be actively participating in initiatives to improve customer service, processes and procedures
- You’ll hone your existing analytical skills and be well positioned to advance your career in this fast-paced role
You’ll be a 2020 campus selected candidate to be eligible for this role, with excellent planning and organisational skills, along with good attention to detail. You’ll perform well under pressure, and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout.
You’ll Also Need
- Experience of analysing and using performance data
- The ability to convey information in a simple and understandable way
- An understanding of contact centre operations and performance metrics
- Microsoft Office skills, including PowerPoint, Excel and Word
Job Particulars
Education
Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply
Freshers and Experienced (0 to3 Years )
Hiring Process
Face to Face Interview
Employment Type
Apprenticeship
Job Id
495201
Job Category
Diploma , Tech Support
State
Haryana
Country
India
About Company
RBS
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