RBS jobs - Customer Service-Operations/Analyst

Customer Service-Operations/Analyst

RBS
experience 0 to 3 Years
salary Salary not disclosed
qualification
share this job
save job
Job is expired
Posted: 2 Years ago
Views: 1
Applications: 5
Openings: 1

Job Description

Join us as a Customer Service & Operations Analyst
  • In this customer-centric role, you’ll deliver successful outcomes for your customers by investigating their queries and understanding their needs
  • You’ll be liaising with customers and businesses to accurately collect information in order to solve their queries
  • This role offers great career development opportunities and exposure for you and your work
What You'll Do

As our Customer Service & Operations Analyst, you’ll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solution when dealing with complex issues. You’ll also support the unit leader by allocating work, making sure processes are followed and helping in the development of business continuity plans.

Your Day-to-day Activities Will Include
  • Authorising and investigating all transactions to defined KPIs
  • Providing specialist support by monitoring and sharing MI
  • Collecting and analysing the required information from the customers and businesses
  • Reviewing processes which could be enhanced to improve the customer experience
The Skills You'll Need

In order to excel in this role, you’ll have strong customer service abilities along with customer and industry knowledge. You’ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines.

You’ll Also Demonstrate
  • Awareness of changes in trends, policies and regulations
  • An understanding of our industry and its customers
  • A thorough understanding of products, processes and banking systems

Job Particulars

EducationAny Graduate
Who can applyFreshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id552598
Job Category Tech Support
StateHaryana
Country India

About Company

RBS
Similar Jobs
User Engagement Executive
CLIENT OF FRESHERSWORLD
experience Fresher
locationGurgaon
salary Salary not disclosed
18 Days ago
Quick Apply
Client Services Manager
CLIENT OF FRESHERSWORLD
experience Fresher
locationGurgaon
salary Salary not disclosed
19 Days ago
Quick Apply
BPO/Telecaller
FRESHERSWORLDCOM
experience Fresher
locationDelhi,Faridabad,Gurgaon,Ghaziabad,Noida
salary 22,000 - 40,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
FRESHERSWORLDCOM
experience Fresher
locationDelhi,Faridabad,Gurgaon,Ghaziabad,Noida
salary 22,000 - 40,000 Per Month
1 Day ago
Quick Apply
experience Fresher
locationGurgaon
salary 22,000 - 40,000 Per Month
8 Days ago
Quick Apply
Telecallers
CLIENT OF TEAMLEASE
experience Fresher
locationGurgaon
salary 22,000 - 40,000 Per Month
22 Days ago
Quick Apply
Telecalling Executive
A CLIENT OF TEAMLEASE
experience Fresher
locationGurgaon
salary 22,000 - 40,000 Per Month
17 Days ago
Quick Apply
Customer Care Collections Associate
A CLIENT OF FRESHERSWORLD
experience Fresher
locationGurgaon
salary 22,000 - 40,000 Per Month
7 Days ago
Quick Apply
Telecallers
CLIENT OF TEAMLEASE
experience Fresher
locationGurgaon
salary 22,000 - 40,000 Per Month
20 Days ago
Quick Apply
experience Fresher
locationGurgaon
salary 30,000 - 75,000 Per Month
3 Hours ago
Quick Apply
Customer Support Executive
SMARTTECHINTERNATIONAL
experience Fresher
locationHyderabad,Gurgaon,Bangalore
salary 15,000 - 16,000 Per Month
2 Days ago
Quick Apply
Relationship Manager
FRESHERSWORLDCOM
experience Fresher
locationGurgaon
salary 30,000 - 75,000 Per Month
4 Days ago
Quick Apply
Desktop Support Engineer
CLIENT OF FRESHERSWORLD
experience Fresher
locationGurgaon
salary 30,000 - 75,000 Per Month
18 Days ago
Quick Apply
experience 2 to 4 Years
locationDelhi,Ahmedabad,Gurgaon
salary 40,000 - 50,000 Per Month
24 Days ago
Quick Apply
Relationship Manager
CASSIUS TECHNOLOGIES
experience Fresher
locationGurgaon
salary 48,000 - 78,000 Per Month
1 Month ago
Quick Apply
experience 1 to 3 Years
locationDelhi,Gurgaon
salary 25,000 - 45,000 Per Month
1 Month ago
Quick Apply
Relationship Manager
CLIENT OF FRESHERSWORLD
experience Fresher
locationGurgaon
salary 48,000 - 78,000 Per Month
1 Month ago
Quick Apply
Relationship Manager
CASSIUS TECHNOLOGIES
experience Fresher
locationGurgaon
salary 48,000 - 78,000 Per Month
1 Month ago
Quick Apply
Relationship Manager
CLIENT OF TEAMLEASE SERVICE LTD
experience Fresher
locationGurgaon
salary 45,000 - 75,000 Per Month
1 Month ago
Quick Apply
Relationship Manager
CLIENT OF FRESHERSWORLD
experience Fresher
locationGurgaon
salary 48,000 - 78,000 Per Month
1 Month ago
Quick Apply
left slide     right slide
Jobs By LocationVIEW ALL
Others also searched for
Active Jobs By Role
Accountant (3638) Admin (20) Agriculture and Dairy (0) Architect (572) Bartender (0) Beauticians / Spa (16) Bouncer (0) BPO / Customer care (26431) Caretaker / Nanny (0) Carpenter (1) Cashier (1) Cleaner / Washer (0) Construction / Laborer (1) Content Writer (581) Cook / Chef (73) Counsellor (242) Data Entry / Back Office (16093) Data Analytics (2) Design / Animation (2995) Delivery (88) Digital marketing / SEO (898) Draughtsman/Draftsman (0) Doctor / Physician (76) Driver (7) Electrician (5) Engineer (39369) Engraver (0) Event Planner (0) Fire Fighter (1) Fitter (2) Gardener(Mali) (0) Ground Staff (3) Hospitality Executives (297) Housekeeping (8) HR (1703) Insurance Consultant (0) IT Hardware Engineer (1958) IT - Mobile Developer (2903) IT Software-Engineer (22962) IT Software-QA/Tester (19) Lab Technician (1) Language Translator (1) Legal (2) Librarian (0) Management Trainee (1279) Mechanic (470) Media / Journalism (294) MIS Executive (7) Moulder (0) Nurse (570) Nutritionist / Dietician (0) Office Assistant / Helper (9) Operations (9) Operator / Machinist (3) Packager (2) Painter (0) Pharmacist / Medical Rep (849) Photographer / Videographer (1) Physiotherapist (1) Research/JRF/SRF (67) Plumber (0) Receptionist / Front Office (1094) Retail / Store Executive (204) Rigger (0) Sales / Marketing (6808) Security / Guards (5) Sports Trainer (0) Tailor/ dress designer (90) Teacher (335) Tool & Die Maker (2) Tourist Guide (0) Trainer (10) Waiter / Steward (2) Ward Boy (0) Warehouse Executive (4) Welder (1) Others (732)
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.