Agilent jobs - Customer Service Operations

Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us. 

The candidate will be working with EMEAI & SAJK GCFS team and must have Japanese expertise (Speaking, Listening and Writing). Helping to support Japan Intelligent Scheduling business, where He/ She need to work in conjunction with Japanese CSO organization and Japanese Customers for scheduling the onsite visit for our engineers.

Mandatory Requirements

• Green Zone
• N2 in Japanese.
• Excellent Japanese verbal/written communication skills, as would need to engage with partner function in Japan.
• Advanced level in MS-Excel.
• Operational experience will be added asset
• Experienced working in a multi-cultural, global environment.
• Strong customer-focus and results orientation.
• Good team player and a strong ability to work independently.
• Flexible working hours
• SAP CRM would be added advantage.
  

Desired Requirement

• N1 Japanese
• Green Zone (Gurgaon , Dwarka Nearby)
• Prior Experience in Operations
• 4-6 Years Overall experience
  

Qualifications

• Bachelors or Masters Degree or University Degree or equivalent. Freahers with Japnese language expertise are required for this role.
  

Requires general proficiency with tools, systems and procedures to accomplish job.

Agilent is an equal opportunity employer.