Customer Service

Tyremarket.com
Experience : 0 to 3 Years
Location : Bangalore
Per Month: Rs. 15,000 - Rs. 20,000
Job Role : BPO / Customer care (Customer care/support)
Posted on 09 Oct 19
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Job DescriptionLast Date 09 Nov 19

Responsibilities and Duties

  • Answer callsand respond to emails & Chats
  • Research required information using available resources
  • Manage and resolve customer complaints
  • Provide customers with product and service information
  • Enter new customer information into system
  • Update existing customer information
  • Process orders, forms and applications
  • Identify and escalate priority issues
  • Follow up customer callswhere necessary
  • Document all callinformation according to standard operating procedures
  • Complete calllogs
Job Type : Full Time
Interview Type : Face to Face Interview
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