Candidate Assessment Sample Questions:
- Communication- Talk on your fav subject/ holiday destination/ how did you spend your last weekend etc.
- Analytical question- problem solving- to analyze thinking and problem solving ability.
- Situational based- Based Ownership and customer obsession- how will you react to contingencies in business etc.
Below mentioned is the JD for your ref.
1-Communcation skills-English/Hindi/Telgu or previously worked in voice process or companies like DELL/Tech M/Ex CS(Amazon),execute efficiently.
2-Good typing/data entry skills using laptop/desktop(can be measured via speed test)-32 to 35 WPM
2-Basic excel skills-Formulae, Pivot, V look ups etc.
3- Highly motivated and ability to work in 24/7 environment(No night shift constraints).
4-Basic awareness of internal and external customer needs(if they have past experience)
5. Mode of interview telephonic/chime
Contract Duration- 6 month
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