A Leading Firm jobs - Customer Service Representative

Customer Service Representative

A Leading Firm

Ahmedabad, Pune, Chennai

0 to1 Year

35,000 - 47,000 Per Month

Certificate Course (ITI), Diploma, B.Com, BA, BBA/BBM, BCA, BSc, 12th Pass (HSE), Vocational Training, BFA, BSW

Job Description

CUSTOMER SERVICE REPRESENTATIVE
JOB DETAIL* Salary Offer 35000 -47000/-
* Experience Level Entry Level / * Experience in Years 0 - 1* Education Any Graduate* Duty Hours Day Shift

– Voice/non-voice process-Regional languages also acceptable

-Qualification: Grads, Under Grads, Diploma Holders
-WFO-Cab facility and attractive incentives

Interested candidates plz share your resume

Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

Job Particulars

Role

Education Certificate Course (ITI), Diploma, B.Com, BA, BBA/BBM, BCA, BSc, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers and Experienced (0 to1 Year )

Hiring Process Telephonic Interview

Employment Type Part Time

Job Id 1128166

Job Category Diploma , Tech Support

Locality Address Vepery , MG Road , Airport Gandhinagar Highway

State Gujarat, Maharashtra, Tamil Nadu

Country India

About Company

A Leading Firm

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