Black and White business solutions jobs - Customer Service Representative

Greetings from Black and White business solutions

Preferred candidate profile : 10th/12th/graduate fresher

Min: 1 years of experience into BPO industry will be an added advantage

Looking for Immediate Joiners Only.

Excellent Communication skills are mandatory.

Should be flexible with Rotational Shifts.

Role & responsibilities :

• Handle incoming calls from customers or clients.

• Address customer inquiries, concerns, and issues in a professional and friendly manner.

• Provide information about products, services, or processes.

• Responsible for UK client, handling queries, appropriate assistance.

• Patience when handling tough cases.

• Excellent communication and problem-solving skills.

• Candidate should possess excellent oral and written communication skills.

• Respond to customer queries in a timely and accurate way.

• Own and resolve customer issues efficiently, effectively and em-pathetically.

• Following up with customers for any further information.

• Provide accurate, valid, and complete information by using the right tools

Perks and Benefits :

• 5 days working / 2 days off

• Insurance and other benefits

• Cab Facility