Customer Service Representative jobs in Chennai at Lifestyle international pvt ltd

1. Greet Customers When They Walk Through The Door

2. Ask Customers What They Are Looking For And Show Them At Least Three Or Four Models

3. Build Rapport Through Conversation And Honest Recommendations

4. Ring Up Sales And Arrange For Delivery Or Pick-Up Of The Customer’s Order

5. Invite Customers To Search Our Website For Coupons And Other Ways To Save Money Inform Customers Of Delivery Charges.

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

Lifestyle is India's premier fashion destination for the latest trends and hottest styles.

Lifestyle is India's leading fashion destination for the latest trends. Part of Dubai based retail and hospitality conglomerate - The Landmark Group, Lifestyle brings multiple categories including men, women and kids’ apparel, footwear, handbags, fashion accessories and beauty under the convenience of a single roof. Lifestyle provides seamless and hassle-free shopping, offering leading national and international brands along with the convenience of a true omnichannel experience with its online store lifestylestores.com. The company is the recipient of numerous awards and accolades, including Most Admired Fashion Retail Destination of the Year at Images Fashion Awards for 5 consecutive years; No. 1 India’s Best Company to Work for in the retail industry for 2 consecutive years, and Top 10 Best Companies to Work for in India in 2015 - Great Places to Work Institute®. Currently, Lifestyle is present across 77 stores, in 44 cities and delivers to over 26000 pin codes. Lifestyle is a true omnichannel player with its online store where customers can shop from the convenience of their homes.