Job Responsibilities:
Handle customer inquiries via phone, email, or chat - both inbound and outbound.
Provide top-notch support to resolve customer issues and concerns.
Manage customer accounts, update information, and process orders.
Build rapport with customers to ensure a positive experience.
Escalate priority issues to relevant teams for quick resolution.
Utilize CRM tools for effective customer interaction management.
Requirements:
Excellent verbal and written English communication skills.
Strong problem-solving abilities and adaptability.
Self-disciplined and able to work independently from home.
Computer proficiency and familiarity with CRM systems.
Benefits:
Work from home for added convenience and flexibility.
Competitive compensation with performance-based incentives.
Opportunities for continuous learning and career growth.
Join a supportive team committed to your success.
Make a difference by delivering exceptional customer experiences.
How to Apply:
If you're ready for an exciting journey as a Customer Service Representative with Votiko, apply now! Send your updated resume and a brief cover letter
Salary: ₹20,000 to - ₹90,000/month
Experience: 3+ Years
Working Days: Monday to Friday (Sunday-Saturday off)
Contact us or email to apply.
Join Votiko's dedicated team and shape the future of customer service excellence from the comfort of your home!
Who are we?
Votiko is a leading global company known for delivering exceptional customer service solutions worldwide. We prioritize customer satisfaction and build lasting relationships with our valued clients.
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