The Good Road jobs - Customer Service Representative

The Good Road is a boutique gifting studio that specialises in curated and custom gift hampers for corporates, weddings, events and e-commerce. Started in 2018, we are a team of makers and designers, working together to create beautiful, personalized items. The Good Road is a luxury gifting company that strives to make gifting meaningful and personal. We believe in supporting local and buying handmade, and we also believe customers deserve only the best quality in products as well as services. The majority of our products are sourced from brands based in India contributing to our gift box collections. Each order that leaves our studio is made with care and are beautifully packaged, to give our customers a memorable experience from beginning to end. Our workplace is a small and fun one with a boast of creativity oozing from every nook and corner and that's exactly what we're looking for here - more creative bugs to add to our team.

Selected intern's day-to-day responsibilities include:
(customer service representative)

1. Serves customers by providing product and service information and resolving product and service problems
2. Attracts potential customers by answering product and service questions from social media handles and WhatsApp business and suggesting information about other products and services
3. Opens customer accounts by recording account information

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