Adroit Infoactive Services jobs - customer service representative

Job Summary:
Customer Service Representative with 1-2 years experience.
Responsibilities and Duties:
1) Serves customers by providing product and service information.
2) Attracts potential customers by answering product and service questions and suggesting information about other products and services.
3) Prepares product or service reports on daily basis.
Required Skills:
* Customer service
(Ability to identify the needs and preferences of assigned customers and to coordinate with internal support functions to meet customer needs. Ability to successfully research and resolve customer issues in an accurate, thorough and timely matter with minimal assistance).
* Product knowledge
* Problem solving
* Good written and verbal communication
* Multi-tasking

Preferred Qualification & Experience:
* Bachelor's or equivalent degree with 1-2 years experience in relevant field (Customer Service).
* Familiarity with MS office.

Commitment: Full-Time
Location: Basheer Bagh, Hyderabad
Timings: 9.30 am-6.30 pm

Documents to be carried:
Updated Resume
Study Certificates