Votiko jobs - Customer Service Representative

We are looking for a customer service representative who can interact with our customers and provide them with information to address inquiries regarding products and services. Also, you will have to deal with and help resolve any customer complaints.

 Preferred Criteria:

 Candidates should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.

 Candidate should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity

 Candidates should ensure Work-like environment with no disturbance during the work hours.

 The ideal candidates should be comfortable in a fast-paced, multi-tasked, high-energy environment. They should be creative and can solve an analytical problem with a passion for excellent customer service. 

 Shifts: Night Shift.

 Eligibility Criteria

 Minimum qualification required 10+2

 Fresher s / Experience candidates can apply

 Experienced candidates will have to provide relevant documents

 Any candidates who cannot provide relevant experience/education documents will not be considered

 Excellent written and verbal communication, comprehension and problem-solving skills

 Flexible to work in night shifts.

 Candidates applying for the role should be above 18 years of age

 Candidate Should:

 Have excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment

 Have the Ability to empathize with and prioritize customer needs

 Demonstrates interpersonal skills with a diverse customer base

 Demonstrates conflict resolution, negotiation

Location: Surat

Salary: ₹18,000 to - ₹35,000.00 /month