SkilCAP Services India jobs - Customer Service Representative

Designation:· Customer Service Representative
Job Profile:· Handling Emails & Calls (Blended).
Job Type:· Full Time –Permanent - Duration 9 Hours (including 1 hour break)
Mandatory Criteria-
· Communication skill – Excellent communication needed in English and Hindi
· Education – Higher secondary
· Experience – Min 8 months BPO exp required.(on Paper)
· Work Timing – 9 am to 9 pm rotational (No Night Shifts)
· Week off –Rotational, 6 days working.
· Maximum Age Limit - 40

Interview Structure -· HR round – Yes· Typing Test –Min 25 WPM/80% accuracy· Ops Round· Versant test(Written Versant Score should be 60)· Client round

Documents Required -
· Aadhar Card (Complete Date of Birth) – Mandatory· Pan Card - Mandatory· Education Marks sheets – 10th, 12th, Mandatory· Experience Letter, Offer Letter, Pay slips (last 3 months)
Salary and Benefits:
· CTC-215000/-, Salary in hand 15800/-.
· 30 days of training (Stipend 250rs per day)
· ESIC & PF