Job Title: Customer Service Representative
Salary: 10000-18000
Essential duties and responsibilities:
Responding promptly to customer calls and inquiries via phone or e-mail.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Generate sales leads
Acknowledging and resolving customer complaints.
Knowing our services better so that you can answer questions.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Ensure customer satisfaction and provide professional customer support.
Requirements:
Experience: At least 1 year of relevant work experience
Ability to multi-task, organize, and prioritize work
Language: English, Hindi, Marathi
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