Optigma Management Solutions jobs - Customer Service Representative

Customer Service Representative

Optigma Management Solutions
experience Fresher
salary 10,000 - 16,500 Per Month
qualification
Job is expired
Posted: 4 Years ago
Views:
Applications:
Openings: 30

Job Description

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. 

They’re patient, empathetic, and passionately communicative. 

They love to talk. 

Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. 

Customer feedback is priceless, and these CSRs can gather that for you. 

Problem-solving also comes naturally to customer care specialists. 

They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.


Job Particulars

Role 
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 526391
Locality Address Golf Course Road , Sector 15, Noida , Sector 18, Noida
State Uttar Pradesh
Country India

About Company

entity (established 2005, ISO 9001:2008) is a leading business resourcing company that facilitates International wholesale VoIP carriers in interconnection process by means of managing carrier relations activity, procuring in-country direct routes and customer (carrier) acquisition. The company has strong connections with over 600 LD cariers that include more than 180 in-country suppliers. A competitive price and unsurpassed quality makes it No # 1 carrier consulting company in the global market.An independent business consultancy unit with a team of professionally driven people who have kept their eyes glued on evolving business & success stories of well -managed entities.

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