ITCube Solutions Pvt Ltd jobs - Customer Service Representative

We are Hiring for International Voice Process with Unlimited incentives and without any sales target.

Job Title: Customer Service Representative

Location: Bund Garden Road, Pune

Responsibilities and Duties:-

• You are responsible for contacting leads over the telephone to generate appointments 
• The script should sound natural and unrehearsed. 
• Need to listen attentively and speak slowly with complete explanation. 
• Should be able to handle objections on call. 
• Request the name of the best person to call and ask when it's best to call. 

Required Experience, Skills and Qualifications:-

• Should have good Oral and written communication. 
• An effective communicator, probably fluid with what he/she is speaking. 
• Should be a computer literate. 
• Should be flexible enough to adapt to any environment or changes happening in the sector. 
• Should be patient enough and quite motivated towards learning new things and execute it effectively on day to day basis. 
• Should also have a clear view of what the current market trend is. 
• Required qualification - Any Undergrads/Graduates. 
• Good exposure in MS Office tools 
• Should possess excellent communication skills. 
• Should be proactive and should be in a position to comprehend to requests sent via emails or other modes of communication. 
• Self-motivated & is open to work in any shift & extended hours 
• Should be able to join immediately. 

Benefits:-

• Fixed US shift 
• Fixed weekend off 
• Transport facility across Pune 
• Uncapped incentives 
• No sales /