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Posted on 25 Apr 19
Job DescriptionLast Date 25 May 19
Customer Service Representative -Chennai

Our mission is to power the world’s catering, and we’ll make it happen – even more surely if you come help us.

Fanatic and fantastic customer service is the spice in our secret sauce. One client put it well: "This is my first call to you guys, and I feel like I'm talking to a friend. I trust you already."  

What you'll do:

We are looking for enthusiastic, motivated, hard-working people, who love helping others, to come join our team as Customer Service Executive.

Our Leader:

Manage orders from start to finish, respond to inquiries, maintain a 94% "insanely helpful" quality score, and problem-solve with customers & catering partners throughout the lifecycle of an order. Hogist customers expect a consistent level of high-quality customer service, which you are passionate about providing. 

You Have:

·        Excellent phone presence 

·        Polished written & verbal communication skills

·        Excitement to learn & master our various platforms

·        Confidence & ability to be autonomous and "figure it out"

·        A solid understanding of what it means to be adaptable & agile; we like to move fast and change is a fun word around here

·        A love to be busy -- really busy -- and then go home and forget all about it.

 

You Are:

·        Empathetic & inviting 

·        Decisive & resourceful 

·        Collaborative & innovative ("aim higher, make it better")

You must come to our Downtown Denver office for your first six weeks of training. While in training, your schedule will be Monday – Saturday  from 9.30AM – 6.00PM.   We will provide the training and service details

If interested, please respond with a resume and a cover letter explaining why this job is perfect for you --and you for the job. 

Importantly, you’ll get a tremendous amount of authority and autonomy. You’ll own your outcomes and see measurable results for your efforts. With Hogist radical transparency and trust, you’ll have open access to the data that drives our decisions. Hogist sessions will provide plenty of opportunities to expand your mind.

At the same time, you’ll get sane working hours and a huge amount of flexibility around work/life balance. Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and here’s what else you’ll get: Market salary, stock options in future you’ll help make worth a lot, the usual holidays.

 

Industry
Internet / Ecommerce

Job Type

Interview Type

Face to Face Interview, Telephonic Interview

Functional Area
IT Software - E-Commerce / Internet Technologies
Company Description

·       Hogist is determined to revolutionize in Food Tech Industry by developing an Online Platform for the Customers to perform the below given operations under single roof.

1.       Bulk Order of Food from Caterers for various events

2.       Bulk Order of Food from Restaurants

3.       Homemade Food Delivery

4.       Chef Delights

·       Bulk Order of Food from Caterers:  This Platform allows the customers to place Bulk Order online by selecting the wish listed cuisines from Best in Class caterers around the city for events like marriage, corporate events, birthday party, get-together etc.

·       Bulk Order of Food from Restaurants: This Platform allows the customers to place bulk orders from their favorite restaurants.

·       Homemade Food Delivery: This platform is looking forward to cater the public who stand out to prefer and enjoy only homemade food.

·       Chef Delights: Chef Delight is an exclusive platform for customer to choose the renowned Chefs food creations  around city to cater their top to bottom food needs.

Hogist is recognized by start-up India 

·       Integrated Platform – We are providing an online platform for Customers, Caterers, Restaurants, Homemakers a dedicated platform to collaborate and do business.

·       Operational efficiency – It enable to measure the operational efficiency by technology driven.

·       This platform provides the improved process in Food Tech Industry by integrating the functional process with an appropriate authorization.


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