Customer Service Representative

XCP
Experience : 1 to 10 Years
Education : 12th Pass (HSE)
Location : Gurgaon
Per Month: Rs. 10,000 - Rs. 12,000
Job Role : BPO / Customer care (Customer care/support)
Posted on 01 Dec 19
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Job DescriptionLast Date 01 Jan 20

The candidate is required to attend to the customer calls and provide them the required information.

The candidate should be able to understand the client complaints and work upon resolving them.

Deal with customer queries and ensure the appropriate resolution is offered to be able to manage customer experience and NPS.

Solving customer queries within a given period of time.

Also able to sell the new product to new and old customers.

Able to meet all companies Kpis and SLA.

Good in solving a complex problem

Job Type : Full Time
Interview Type : Face to Face Interview
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