Customer Service Representative

Yolo Travel tech Pvt Ltd (YOLO BUS)
Experience : 1 to 3 Years
Education : 12th Pass (HSE)
Location : Gurgaon
Per Month: Rs. 15,000 - Rs. 20,000
Job Role : BPO / Customer care (Domestic)
Posted on 21 Jan 20
Job is expired
Job DescriptionLast Date 21 Feb 20
  • Open and maintain customer accounts by recording account information
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Maintain financial accounts by processing customer adjustments
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Prepare product or service reports by collecting and analyzing customer information
  • Contribute to team effort by accomplishing related results as needed
  • Manage large amounts of incoming calls
Job Type : Full Time
Interview Type : Face to Face Interview
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