Job is expired
Job DescriptionLast Date 30 Mar 19
  • Effectively manage large amounts of incoming calls & Also efficient to make outbound calls daily.
  • Effectively manage customer complaints on email and provide a resolution to customer queries via email.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions.
  • Follow communication procedures, guidelines, and policies
  • Take the extra mile to engage customers
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description

BAJAAO (www.bajaao.com) is India's largest direct online retailer for musical instruments and pro audio equipment.  We also offer a wide range of services to the music entertainment industry.

The BAJAAO brand is well known for our focus on customer service and it has become one of the most trusted names in the industry. BAJAAO maintains very healthy tie-ups with India's top performing individual artists, bands and music producers and we vow to deliver the same service to all musicians in India. Our vision is to dominate all aspects of the music industry including music creation, production, education, consumption, artist relations, curation and culture.

Job is expired
SAFETY ALERT!
Teamlease does not charge any kind of payment for a job.