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>>India > Bangalore > Customer service representative/Techincal support
Customer service representative/Techincal support
Rivera ManpowerServices
Freshers
15,000 - 25,000 Per Month
Job is expired
Posted on 04 Sep 18
Job DescriptionLast Date 03 Nov 18
This customer service representative sample job description can assist in your creating a job application that will attract job candidates who are qualified for the job. Feel free to revise this job description to meet your specific job duties and job requirements.Serves customers by providing product and service information; resolving product and service problems.
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking.

Walkin @ RIVERA MANPOWER SERVICE#8 2nd floor of Poorvika, CMH road Indiranagarnear indiranagar metro station.Contact person: Roman
Job Role

Job Type

Interview Type

Walk - In, Face to Face Interview, Telephonic Interview

Company Description

Rivera Manpower Services has been in the business of recruitment and consulting since the year 2011. Adjudged the best consultancy for volume hiring consistently for the past Five years (2012, 2013, 2014,2015,2016 ) in Bangalore. We provide the best recruitment services on par with industry standards