TJI jobs - Customer Service Role - Email Escalation - Bank

Customer Service Role - Email Escalation - Bank

TJI
experience 0 to 3 Years
salary Salary not disclosed
qualification
share this job
save job
Job is expired
Posted: 3 Years ago
Views: 7
Applications: 17
Openings: 1

Job Description

  • To provide timely resolutions to customer complaints that have been escalated to the Escalation Department within the organization
  • To be proactive & give quick response on Emails
  • Provide accurate & correct resolution to the customers.
  • TAT adherence & follow the same to increase closure %
  • Follow company's communication procedures, policies, and guidelines at all times
  • Tracks complaints and makes recommendations to management designed to reduce the number of complaints
  • Requires a thorough knowledge of the products/services offered, well developed customer service skills, and clear understanding of the company's policy regarding complaints.
    Work/Educational Requirements

    Ctc 2.8lac - 4.8lac PF ESIC + Night Shift Allowance 300 to 400

    Shift Timings Day / Night (Females will Day Shift Only) Rotational Week off

    Pick Up and Drop Facility For night Shift year of experience into Email Escalation Only

    Age 22 - 30 yrs

    Excellent English

  • Job Particulars

    Who can applyFreshers and Experienced (0 to 3 Years )
    Hiring Process Face to Face Interview
    Employment TypeApprenticeship
    Job Id507390
    StateMaharashtra
    Country India

    About Company

    TJI
    Similar Jobs
    BPO/Telecaller
    FRESHERSWORLDCOM
    experience Fresher
    locationMumbai
    salary 22,000 - 40,000 Per Month
    20 Hours ago
    Quick Apply
    BPO/Telecaller
    FRESHERSWORLDCOM
    experience Fresher
    locationMumbai
    salary 22,000 - 40,000 Per Month
    20 Hours ago
    Quick Apply
    BPO/Telecaller
    FRESHERSWORLDCOM
    experience Fresher
    locationMumbai
    salary 22,000 - 40,000 Per Month
    20 Hours ago
    Quick Apply
    BPO/Telecaller
    FRESHERSWORLDCOM
    experience Fresher
    locationMumbai
    salary 22,000 - 40,000 Per Month
    20 Hours ago
    Quick Apply
    BPO/Telecaller
    FRESHERSWORLDCOM
    experience Fresher
    locationMumbai
    salary 22,000 - 40,000 Per Month
    20 Hours ago
    Quick Apply
    BPO/Telecaller
    FRESHERSWORLDCOM
    experience Fresher
    locationMumbai
    salary 22,000 - 40,000 Per Month
    20 Hours ago
    Quick Apply
    BPO/Telecaller
    FRESHERSWORLDCOM
    experience Fresher
    locationMumbai
    salary 22,000 - 40,000 Per Month
    20 Hours ago
    Quick Apply
    BPO/Telecaller
    FRESHERSWORLDCOM
    experience Fresher
    locationMumbai
    salary 22,000 - 40,000 Per Month
    20 Hours ago
    Quick Apply
    BPO/Telecaller
    FRESHERSWORLDCOM
    experience Fresher
    locationMumbai
    salary 22,000 - 40,000 Per Month
    20 Hours ago
    Quick Apply
    BPO/Telecaller
    FRESHERSWORLDCOM
    experience Fresher
    locationMumbai
    salary 22,000 - 40,000 Per Month
    20 Hours ago
    Quick Apply
    BPO/Telecaller
    FRESHERSWORLDCOM
    experience Fresher
    locationMumbai
    salary 22,000 - 40,000 Per Month
    20 Hours ago
    Quick Apply
    BPO/Telecaller
    FRESHERSWORLDCOM
    experience Fresher
    locationMumbai
    salary 22,000 - 40,000 Per Month
    20 Hours ago
    Quick Apply
    BPO/Telecaller
    FRESHERSWORLDCOM
    experience Fresher
    locationMumbai
    salary 22,000 - 40,000 Per Month
    20 Hours ago
    Quick Apply
    BPO/Telecaller
    FRESHERSWORLDCOM
    experience Fresher
    locationMumbai
    salary 22,000 - 40,000 Per Month
    20 Hours ago
    Quick Apply
    BPO/Telecaller
    FRESHERSWORLDCOM
    experience Fresher
    locationMumbai
    salary 22,000 - 40,000 Per Month
    20 Hours ago
    Quick Apply
    Customer Support Service
    A CLIENT OF FRESHERSWORLD
    experience Fresher
    locationMumbai
    salary 25,000 - 45,000 Per Month
    20 Hours ago
    Quick Apply
    Customer Support Service
    A CLIENT OF FRESHERSWORLD
    experience Fresher
    locationMumbai
    salary 25,000 - 45,000 Per Month
    20 Hours ago
    Quick Apply
    Customer Support Service
    A CLIENT OF FRESHERSWORLD
    experience Fresher
    locationMumbai
    salary 25,000 - 45,000 Per Month
    20 Hours ago
    Quick Apply
    Customer Support Service
    A CLIENT OF FRESHERSWORLD
    experience Fresher
    locationMumbai
    salary 25,000 - 45,000 Per Month
    20 Hours ago
    Quick Apply
    Customer Support Service
    A CLIENT OF FRESHERSWORLD
    experience Fresher
    locationMumbai
    salary 25,000 - 45,000 Per Month
    20 Hours ago
    Quick Apply
    left slide     right slide
    Jobs By LocationVIEW ALL
    Active Jobs By Role
    Accountant (3638) Admin (20) Agriculture and Dairy (0) Architect (572) Bartender (0) Beauticians / Spa (16) Bouncer (0) BPO / Customer care (26073) Caretaker / Nanny (0) Carpenter (1) Cashier (1) Cleaner / Washer (0) Construction / Laborer (1) Content Writer (581) Cook / Chef (73) Counsellor (242) Data Entry / Back Office (15822) Data Analytics (2) Design / Animation (2995) Delivery (88) Digital marketing / SEO (898) Draughtsman/Draftsman (0) Doctor / Physician (76) Driver (7) Electrician (5) Engineer (38000) Engraver (0) Event Planner (0) Fire Fighter (1) Fitter (2) Gardener(Mali) (0) Ground Staff (3) Hospitality Executives (297) Housekeeping (8) HR (1703) Insurance Consultant (0) IT Hardware Engineer (1958) IT - Mobile Developer (2903) IT Software-Engineer (22962) IT Software-QA/Tester (19) Lab Technician (1) Language Translator (1) Legal (2) Librarian (0) Management Trainee (1279) Mechanic (470) Media / Journalism (294) MIS Executive (7) Moulder (0) Nurse (570) Nutritionist / Dietician (0) Office Assistant / Helper (9) Operations (9) Operator / Machinist (3) Packager (2) Painter (0) Pharmacist / Medical Rep (849) Photographer / Videographer (1) Physiotherapist (1) Research/JRF/SRF (67) Plumber (0) Receptionist / Front Office (1094) Retail / Store Executive (204) Rigger (0) Sales / Marketing (6808) Security / Guards (5) Sports Trainer (0) Tailor/ dress designer (90) Teacher (335) Tool & Die Maker (2) Tourist Guide (0) Trainer (10) Waiter / Steward (2) Ward Boy (0) Warehouse Executive (4) Welder (1) Others (732)
    safety tipsSafety Tips
    Teamlease does not charge any kind of payment for a job.
    get job tipsHow to get a Job early? Follow these tips

    1.The more the Jobs you apply, the higher your chances of getting a job.

    2. Keep your profile updated Update

    Recruiters prefer candidates with complete profile information.

    3. Keep visiting the Teamlease.com daily

    Daily visit will ensure you won’t miss out on any Job opportunity.

    4. Watch videos to improve Watch videos

    Be a better candidate than others by watching these Job-related videos.