Tata Croma jobs - Customer Service Specialist

Customer Service Specialist

Tata Croma

Chennai, Coimbatore, Salem

0 to4 Years

Salary not disclosed

Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Job Description

• To achieve the revenue and profit targets for the store.

• Interacting with customers, giving them product presentations and convincing them to make purchases.

• Keeping a track of the stock and inventory in the assigned section and placing orders for replenishing the stock.

• Maintaining the proper display of goods in the store and ensuring that they comply with the quality standards.

• Execute plans to maximize sales as assigned.

• Maintains positive relations and rapport with Customers.

• Keeping oneself updated with all the product knowledge.

• Using the technical skills and/or product knowledge to help the customers buy the right product.

• Handle customer queries effectively.

• Effectively collects customer feedback and passes it to immediate manager.

• Attend mandatory staff meetings and training sessions.

• Completion of all administrative paperwork during scheduled shift.

• Knowledge of procedures in emergency situations.

• Knowledge of facility rules, regulations and philosophy of the store.

• Other duties as assigned by the superior

Job Particulars

Role BPO / Customer care

Education Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW

Who can apply Freshers and Experienced (0 to4 Years )

Hiring Process Walk - In, Face to Face Interview, Written-test

Employment Type Full Time

Job Id 798071

Job Category Diploma , Tech Support

Locality Address Madipakkam , Medavakkam , Sholinganallur , Tambaram , Chennai-Others

State Tamil Nadu, Tamil Nadu, Tamil Nadu

Country India

About Company

Tata Croma

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