Brainwires Infotech Pvt. Ltd. jobs - Customer Service Support Executive

Customer Service Support Executive

Brainwires Infotech Pvt. Ltd.
experience Fresher
salary Salary not disclosed
qualification
share this job
save job
Job is expired
Posted: 1 Year ago
Views: 0
Applications: 2
Openings: 1

Job Description

Customer Service Support Executive

About the Position: 
 The key expectation from the person handling this responsibility will be to improve brand image on such escalated calls & take absolute responsibility in managing and resolving the complaint end to end.

What you will do (Roles and responsibilities) :-

  • Responsible to take the ownership of the resolution process for all the customer issues.
  • To build a strong relationship with customers and resolve the queries through calls within the assigned TAT.
  • Maintains high performance metrics such as quality, productivity, first contact resolution, and attendance.
  • Responsible for providing service support for customers on pre-order sand post order service.
  • Responsible for customer satisfaction through effective handling of customer problems.
  • Work requires strong analytical ability to resolve complex issues in addition to effective voice /written skills.
  • Accurately document all customer issues via emails and customer support tools, adhere to the process and follow-up timely.
  • Analytical thinking to study performance trends and take decision for revised goal settings, changing processes where required to mitigate root causes for the issues identified

What do you need (Desired skills):
  • Experience of having worked with Escalations team / L2/L3 support is a must
  • Open for relocation to Bangalore
  • Preferably a graduate with excellent written and communication skills
  • Candidate to be open to work on different channels of communication (Voice/Chat/Emails)
More information about this Customer Service Support Executive Job

Please go through the below FAQs to get all answers related to the given Customer Service Support Executive job

  1. What are the job requirements to apply for this Customer Service Support Executive job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Service Support Executive
  2. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  3. This Customer Service Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  4. How many job vacancies are opening for the Customer Service Support Executive position?
    • Ans: There are immediate 1 job openings for Customer Service Support Executive in our Organisation.

  5. Who is eligible to apply for this Customer Service Support Executive job?
    • Ans: The mentioned job is open to both Male and Female candidates.


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Written-test, Group Discussion, Telephonic Interview
Employment TypeFull Time
Job Id821705
Locality Address Bangalore-Others
StateKarnataka
Country India

About Company

Brainwires Infotech Pvt. Ltd.
Similar Jobs
BPO/Telecaller
CLIENT OF TEAMLEASE SERVICE LTD
experience Fresher
locationBangalore
salary 30,000 - 35,000 Per Month
9 Days ago
Quick Apply
Customer Service Executive
CLIENT OF CASSIUS TECHNOLOGIES
experience Fresher
locationBangalore
salary 25,000 - 45,000 Per Month
19 Days ago
Quick Apply
Client Servicing Executive
WINGS BRAND ACTIVATIONS PVT LTD
experience Fresher
locationBangalore
salary 16,000 - 50,000 Per Month
29 Days ago
Quick Apply
Customer Support Executive
REDMATE CORPORATE SOLUTIONS
experience Fresher
locationBangalore
salary 18,000 - 23,000 Per Month
1 Month ago
Quick Apply
BPO/Telecaller
CLIENT OF HR TECH
experience Fresher
locationBangalore
salary 35,000 - 45,000 Per Month
14 Days ago
Quick Apply
Customer Support Service
CLIENT OF TEAMLEASE SERVICE LTD
experience Fresher
locationBangalore
salary 20,000 - 45,000 Per Month
1 Month ago
Quick Apply
Customer Support Service
CLIENT OF HR TECH
experience Fresher
locationBangalore
salary 20,000 - 40,000 Per Month
12 Days ago
Quick Apply
experience Fresher
locationBangalore
salary 14,000 - 17,000 Per Month
12 Days ago
Quick Apply
Tele Caller
CLIENT OF CASSIUS TECHNOLOGIES
experience Fresher
locationBangalore
salary 30,000 - 45,000 Per Month
21 Days ago
Quick Apply
Customer Support Service
CLIENT OF TEAMLEASE SERVICE LTD
experience Fresher
locationBangalore
salary 25,000 - 45,000 Per Month
26 Days ago
Quick Apply
Technical Consultant
CLIENT OF TEAMLEASE SERVICE LTD
experience Fresher
locationBangalore
salary 20,000 - 25,000 Per Month
29 Days ago
Quick Apply
BPO/Telecaller
CLIENT OF TEAMLEASE SERVICE LTD
experience Fresher
locationBangalore
salary 30,000 - 35,000 Per Month
1 Month ago
Quick Apply
experience Fresher
locationDelhi,Bangalore,Kolkata
salary 18,500 - 26,000 Per Month
5 Days ago
Quick Apply
experience Fresher
locationBangalore
salary 14,000 - 17,000 Per Month
12 Days ago
Quick Apply
BPO/Telecaller
CLIENT OF TEAMLEASE
experience Fresher
locationBangalore
salary 35,000 - 45,000 Per Month
22 Days ago
Quick Apply
Technical Consultant
CLIENT OF TEAMLEASE SERVICE LTD
experience Fresher
locationBangalore
salary 20,000 - 25,000 Per Month
26 Days ago
Quick Apply
Technical Consultant
CLIENT OF TEAMLEASE
experience Fresher
locationBangalore
salary 20,000 - 25,000 Per Month
29 Days ago
Quick Apply
Telecaller Outbound
FINANCE BUDDY
experience 0 to 0.5 Years
locationBangalore
salary 12,000 - 15,000 Per Month
27 Days ago
Quick Apply
Customer Support Service
CLIENT OF TEAMLEASE SERVICE LTD
experience Fresher
locationBangalore
salary 20,000 - 45,000 Per Month
9 Days ago
Quick Apply
BPO/Telecaller
CLIENT OF TEAMLEASE SERVICE LTD
experience Fresher
locationBangalore
salary 30,000 - 35,000 Per Month
14 Days ago
Quick Apply
left slide     right slide
Jobs By LocationVIEW ALL
Active Jobs By Role
Accountant (5953) Admin (15) Agriculture and Dairy (0) Architect (709) Bartender (0) Beauticians / Spa (17) Bouncer (0) BPO / Customer care (18293) Caretaker / Nanny (0) Carpenter (0) Cashier (0) Cleaner / Washer (0) Construction / Laborer (1) Content Writer (589) Cook / Chef (77) Counsellor (259) Data Entry / Back Office (12088) Data Analytics (2) Design / Animation (4465) Delivery (98) Digital marketing / SEO (918) Draughtsman/Draftsman (0) Doctor / Physician (65) Driver (4) Electrician (4) Engineer (39230) Engraver (0) Event Planner (0) Fire Fighter (2) Fitter (4) Gardener(Mali) (0) Ground Staff (0) Hospitality Executives (373) Housekeeping (10) HR (2085) Insurance Consultant (6) IT Hardware Engineer (2351) IT - Mobile Developer (3618) IT Software-Engineer (29164) IT Software-QA/Tester (21) Lab Technician (4) Language Translator (0) Legal (2) Librarian (0) Management Trainee (1245) Mechanic (522) Media / Journalism (302) MIS Executive (7) Moulder (0) Nurse (610) Nutritionist / Dietician (1) Office Assistant / Helper (10) Operations (10) Operator / Machinist (6) Packager (6) Painter (0) Pharmacist / Medical Rep (1591) Photographer / Videographer (0) Physiotherapist (1) Research/JRF/SRF (64) Plumber (0) Receptionist / Front Office (1832) Retail / Store Executive (220) Rigger (1) Sales / Marketing (6089) Security / Guards (0) Sports Trainer (0) Tailor/ dress designer (103) Teacher (419) Tool & Die Maker (2) Tourist Guide (0) Trainer (4) Waiter / Steward (2) Ward Boy (0) Warehouse Executive (6) Welder (0) Others (757)
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.