Customer Service Support Executive jobs in Chennai at KNV CAPITAL SERVICES PRIVATE LIMITED

Responsibilities for Service Coordinator

Assess the service needs of clients and connect them with the correct provider
Create and maintain a directory of service providers and resources
Create and maintain a database of clients and client needs
Assess client issues and provide recommendations to fix problems
Ensure each client is given the necessary services and follow up to fill ongoing service needs
Maintain good relationships with service providers and clients to keep customer base
Expand the list of resources and providers to assure there are no gaps in services
Answer telephones and respond to email inquiries in the office

Qualifications for Service Coordinator

B.Com, BBA , BBM MBA (Finance)Freshers Welcome.
Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
Excellent customer service and problem-solving skills
High quality organizational skills
The ability to work multitask
The ability to build relationships and coalitions within the community
Excellent verbal and written communication skills
Excellent critical thinking and problem-solving skills

COMPANY PROFILE

Started in 2010,As KPR Wealth management Services is an Investments Consultancy Firm known for making investing simpler and more profitable for investors. In 2017, the Group expanded As KNV CAPITAL SERVICES PVT LTD its operations and the range of services. Today, provides services for Mutual funds, General insurances, Life insurances, wealth management, financial advisory, . Services categorised as Company limited by Shares and an Non-govt company. We offer a wide range of products & services under one roof, for the convenience and benefit of our customers. We service our customer relationships through a team of over 30+ CRM.

The Group has established itself as one of India’s leading financial advisory house, offering various financial solutions to its Institutional, corporate and individual clients.