Greetings from Berenike and Bion !!
We are currently hiring for the position of “Customer Service/Tele Sales” for Pune. Request you to acknowledge with your updated resume .
Qualifications: Graduate/Undergraduate
Experience: 0- 6 months
Location : Pune – Viman Nagar
Position Type : Full time
Shift Timings : General Shift
Language Preference: English
Job Description :
- To make outbound calls to customers of BFSI Partners and promote their Banking and Insurance products to generate revenue for the partners.
- Good communication skills that are adequate up to a level of Versant 3 or similar benchmarking from an English-speaking perspective. Good regional language skills wherever applicable
- Good problem-solving skills.
- Good Phone etiquette with listening skills & Attention to details.
- Good with people skills and ability to strike a rapport.
- Good typing speed and system navigation skills
- Sales and Target oriented, Ambitious & Competitive.
Role & Responsibility :
- Make outbound calls through dialer to customers of partners and promote various BFSI products.
- Generate customer interest in the services & products offered by business.
- Excellent ability to strike rapport with the customer, understand their need, and promote a suitable partner product to close the sales.
- Provide personalised customer experience by responding to the needs of the customers.
- Handle calls with highest quality standard.
- Manage Escalations.
- Coordination with cross functional team
- Should be target oriented to ensure that monthly sales targets.