Interviews for Airport Customer Services Executive for a Leading Airlines in Airport in Kolkata
Profile: Customer Services Executive(CSE)
Salary: 18,000/- to 30,000/-
Allowance: PF, Insurance coverage, Pick & drop
Age: 18 to 30 years for male and 18 to 28 years for Female
Job Type: Full-time
Education:Minimum 10th pass and above
Airport customer service representatives are responsible for working on the phone and in person to provide information about travel plans for customers. This could involve giving the customer information about arrival and departure times, reserving tickets with a particular airline, and a wide variety of other topics. These representatives work with a company’s computer system to accomplish their work. Customer service reps are responsible for greeting passengers, guiding them to the proper terminal, explaining airport regulations, and asking for volunteers to take a later flight when one has been overbooked.
Customer service representatives must have a calm and polite demeanor, be able to handle special requests and irritated customers. The applicant must be at least 18 years of age and have a high school to be considered for this position, but experience in a customer service position would be a plus in the hiring process. Additionally,
• Good verbal communication skills in both Hindi and English.
• Confidence and ability to handle passengers and provide only the best customer service.
• Pursuing Graduation / Graduate, Freshers can apply