GenY Medium jobs - Customer Success Associate
Customer Success Associate
Fresher
Salary not disclosed
Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
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Posted:
4 Years ago
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Applications:
Openings:
1
Job Description
About GenY Medium
GenY Medium is a rapidly growing, venture-backed full-service digital marketing and technology company. It is in the business of managing perceptions of brands - online. Our team combines the three essential skills to excel in social media marketing - consumer understanding, content marketing, and technology expertise.
Within a very short span of time, our young team has served a number of clients and helped create positive conversations around their brands. The good news is that we are growing - and fast!
About the internship
Selected intern's day-to-day responsibilities include:
1. Attend to all the queries of the clients and resolving them swiftly
2. Monitor the customer reviews that are generated over online platforms and responding back, so as to create a positive note on the services/product of the client
3. Prepare weekly and monthly reports and present them to the client
4. Maintain an MIS of all the issues generated and resolved
5. Maintain an MIS of inbound leads and accounts
6. Manage diligent follow-ups with inbound leads supported by subsequent email communications
1. Attend to all the queries of the clients and resolving them swiftly
2. Monitor the customer reviews that are generated over online platforms and responding back, so as to create a positive note on the services/product of the client
3. Prepare weekly and monthly reports and present them to the client
4. Maintain an MIS of all the issues generated and resolved
5. Maintain an MIS of inbound leads and accounts
6. Manage diligent follow-ups with inbound leads supported by subsequent email communications
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 15th Jul'20 and 19th Aug'20
3. are available for duration of 6 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Other requirements
1. Have a strong eye for research and ability to scout for new prospects, identify the key players in an industry and gather interest
Perks
Number of openings
1
Certificate: Will be provided at the end of the Internship
Job Particulars
Education
Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Apprenticeship
Job Id
504501
Job Category
Diploma , Tech Support
State
Telangana
Country
India
About Company
GenY Medium
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