customer success Associate jobs - Bangalore & Bangalore - Pazo - 0 to 2.5 years of experience - 03 June 2019

Customer Success Associate

Pazo
experience 0 to 2.5 Years
salary Salary not disclosed
Posted: 4 Years ago
Views: 26
Applications: 4
Openings: 2

Job Description

Customer Success Associate

We are looking for an experienced Customer Success Associate to provide excellent customer service and to promote this idea throughout the Organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

Job Responsibilities/Duties:

Delivering a comprehensive service to enquiring customers
Delegating certain customer enquiries to specific teams
Visiting client sites whenever required
Managing a large number of incoming calls and emails
Managing customers’ accounts
Keeping a record of customer interaction and details of actions taken
Co-mutilating with internal teams to discuss sales targets for upsell
Generating daily, weekly, monthly reports for clients
Building sustainable relationships where necessary
Reporting back on results
Collecting data from clients and taking care of the installation and configuration of the systems at sites.
Gathering and using customer details before evaluating and analyzing the symptoms of the issue.
Diagnosing and solving technical issues including email clients and Internet connectivity.
Redirecting problems to the appropriate resource when necessary.
Staying up to date with changes and updates in a company’s systems.
Visiting clients and solving queries
Job Requirements:

Excellent verbal communication skills
The ability to maintain calm under pressure
A thorough knowledge of the product or service the company they work for is offering
Efficiency and organizational skills
Experience in providing customer service support
Proficiency in English
Working knowledge of customer service software, databases and tools
Ability to think strategically and to lead
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation
Other Details:

Skills - Presentation Skills, Client Relationships, Negotiation, Prospecting Skills, Creativity, Sales Planning, Independence, Motivation for Support

Qualification – Any graduation

Experience – 0-2 years

Job Location – Bangalore

Job Type: Full-time

Job Particulars

Role Others
Who can applyFreshers and Experienced (0 to 2.5 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id154563
Locality Address Richmond Town
StateKarnataka
Country India

About Company

About the Company

PAZO is a software platform which helps organizations in gaining visibility and control over the

daily business operations by empowering the teams with a better reporting and communication

tool. It is a fast growing B2B SaaS startup which is backed by Techstars. We are on a mission

to make operations management a click away.

Similar Jobs
experience Fresher
locationBangalore
salary 15,000 - 25,000 Per Month
16 Days ago
Quick Apply
IT Recruiter Enterprise SaaS
NIMESA TECHNOLOGY PVT. LTD.
experience Fresher
locationBangalore
salary 15,000 - 25,000 Per Month
1 Month ago
Quick Apply
experience 0 to 0.5 Years
locationBangalore
salary 7,000 - 19,000 Per Month
22 Days ago
Quick Apply
Content Writer
ELULA TECH PRIVATE LIMITED
experience Fresher
locationBangalore
salary 7,000 - 19,000 Per Month
1 Month ago
Quick Apply
Non- IT Recruiter Enterprise SaaS
NIMESA TECHNOLOGY PVT. LTD.
experience Fresher
locationBangalore
salary 7,000 - 19,000 Per Month
1 Month ago
Quick Apply
Photoshop Specialist
STUDIO 9 CREATIONS
experience 1 to 2 Years
locationBangalore
salary 15,000 - 20,000 Per Month
22 Days ago
Quick Apply
Classification
AMBERTAG ANALYTICS PRIVATE LIMITED
experience Fresher
locationBangalore
salary 15,000 - 20,000 Per Month
9 Days ago
Quick Apply
Law/Legal
IBUS NETWORKS AND INFRASTRUCTURE PVT. LTD
experience Fresher
locationBangalore
salary 15,000 - 20,000 Per Month
9 Days ago
Quick Apply
experience Fresher
locationBangalore
salary 15,000 - 20,000 Per Month
10 Days ago
Quick Apply
experience Fresher
locationBangalore
salary 15,000 - 20,000 Per Month
10 Days ago
Quick Apply
premium
Technical Consultant
FOR A CLIENT OF TEAMLEASE DIGITAL
experience Fresher
locationBangalore
salary 5,000 - 10,000 Per Year
17 Days ago
Quick Apply
Front End Development
SIRMA BUSINESS CONSULTING INDIA PRIVATE LIMITED
experience Fresher
locationBangalore
salary 5,000 - 10,000 Per Year
1 Month ago
Quick Apply
premium
Senior Content Specialist
FOR A CLIENT OF TEAMLEASE DIGITAL
experience Fresher
locationBangalore
salary 3,000 - 9,000 Per Month
1 Month ago
Quick Apply
experience Fresher
locationBangalore
salary 3,000 - 9,000 Per Month
2 Months ago
Quick Apply
Data Science
TEN TIMES ONLINE PRIVATE LIMITED
experience Fresher
locationBangalore
salary 3,000 - 9,000 Per Month
3 Months ago
Quick Apply
Data Analysis
FUTURLYTIC PRIVATE LIMITED
experience Fresher
locationBangalore
salary 3,000 - 9,000 Per Month
4 Months ago
Quick Apply
Recruitment Consultant
AURIGO SOFTWARE TECHNOLOGIES
experience Fresher
locationBangalore
salary 3,000 - 9,000 Per Month
4 Months ago
Quick Apply
experience Fresher
locationBangalore
salary 3,000 - 9,000 Per Month
4 Months ago
Quick Apply
Data Analytics
NIYO SOLUTIONS INCORPORATION
experience Fresher
locationBangalore
salary 3,000 - 9,000 Per Month
4 Months ago
Quick Apply
Web Development
365BUILD TECHNOLOGIES I PRIVATE LIMITED
experience Fresher
locationBangalore
salary 3,000 - 9,000 Per Month
4 Months ago
Quick Apply
left slide     right slide
Jobs By LocationVIEW ALL
Active Jobs By Role
Accountant (5653) Admin (19) Agriculture and Dairy (0) Architect (665) Bartender (0) Beauticians / Spa (14) Bouncer (0) BPO / Customer care (21743) Caretaker / Nanny (0) Carpenter (0) Cashier (0) Cleaner / Washer (0) Construction / Laborer (2) Content Writer (593) Cook / Chef (71) Counsellor (240) Data Entry / Back Office (14176) Data Analytics (3) Design / Animation (3843) Delivery (93) Digital marketing / SEO (894) Draughtsman/Draftsman (0) Doctor / Physician (63) Driver (3) Electrician (4) Engineer (40063) Engraver (0) Event Planner (0) Fire Fighter (2) Fitter (2) Gardener(Mali) (0) Ground Staff (1) Hospitality Executives (292) Housekeeping (8) HR (1683) Insurance Consultant (4) IT Hardware Engineer (2163) IT - Mobile Developer (3309) IT Software-Engineer (25130) IT Software-QA/Tester (25) Lab Technician (4) Language Translator (0) Legal (2) Librarian (0) Management Trainee (1233) Mechanic (483) Media / Journalism (282) MIS Executive (9) Moulder (0) Nurse (560) Nutritionist / Dietician (1) Office Assistant / Helper (10) Operations (10) Operator / Machinist (4) Packager (6) Painter (0) Pharmacist / Medical Rep (1591) Photographer / Videographer (0) Physiotherapist (1) Research/JRF/SRF (65) Plumber (0) Receptionist / Front Office (1836) Retail / Store Executive (220) Rigger (1) Sales / Marketing (5956) Security / Guards (1) Sports Trainer (0) Tailor/ dress designer (99) Teacher (365) Tool & Die Maker (2) Tourist Guide (0) Trainer (3) Waiter / Steward (2) Ward Boy (0) Warehouse Executive (6) Welder (0) Others (754)
safety tipsSafety Tips
Teamlease does not charge any kind of payment for a job.
get job tipsHow to get a Job early? Follow these tips

1.The more the Jobs you apply, the higher your chances of getting a job.

2. Keep your profile updated Update

Recruiters prefer candidates with complete profile information.

3. Keep visiting the Teamlease.com daily

Daily visit will ensure you won’t miss out on any Job opportunity.

4. Watch videos to improve Watch videos

Be a better candidate than others by watching these Job-related videos.