Radixweb jobs - Customer Success Executive

Customer Success Executive

Radixweb

Ahmedabad

Fresher

Salary not disclosed

Certificate Course (ITI), Diploma, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, CS, MSc, PG Diploma

Job Description

How you should be:
As a Customer Success Executive responsibilities include resolving client queries, recommending solutions, and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust.

What you will do:

• Responsible to manage OnPrintShop Client Support

• Providing training, and assistance to existing client

• Handle queries of clients via live chat and email

• Working on updating documents, FAQs on - Help Portal

• Creating Videos for ''How to' and Solution for client self-learning

What we are looking for?

• Having good verbal and written communication skills

• Ready to provide support to international clients in their time zone.

• Must have the willingness to learn new things.

• IT/Computer or any relevant field would be an added advantage

Job Particulars

Role

Education Certificate Course (ITI), Diploma, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, CS, MSc, PG Diploma

Who can apply Freshers

Hiring Process Face to Face Interview, Telephonic Interview

Employment Type Full Time

Job Id 1699210

Job Category Tech Support

Locality Address Ahmedabad-Others

State Gujarat

Country India

About Company

Radixweb

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