Customer Success Executive jobs in Hyderabad at Risesharp Technologies

Responsibilities:

Along with the Customer Success Manager, you will help own the overall relationship with our customer base, which includes: initial training, increasing adoption, ensuring retention, and ongoing satisfaction.
Cold calling; making multiple outbound calls to potential clients.
High levels of quality customer engagement ensuring they reach success as soon as possible
A continuous approach to actively growing the community of customers
You will help the customer with queries which includes candidate applications on job posting and queries related to our product.
As a Customer Success Executive, you will report to the Customer Success Manager and will support the adoption, retention and growth of our customer base.

Qualification & Skills:

An individual that is passionate and highly motivated to meet and exceed both personal and professional targets
Highly adaptable and quick to learn new information
Strong listening skills and the ability to understand others’ viewpoints
Possess a strong work ethic and a relentless attitude to achieve success.
Open to a culture of innovation, professional development and collaborating with others in a team
Educated to degree level (Freshers).
Should be fluent in communication.
Collaborative and Team oriented.
Self-starter who enjoys working in a fast-paced environment.
Customer Interaction, Customer Relationship, Customer Service.
Building trusted customer relationships for Customer Success.

RiseSharp, a social impact venture, is on a mission to change the college to job trajectory for the millions of college students in India, by working with higher education institutions and businesses.

RiseSharp was founded with a simple goal of helping college students achieve their career goals…help map out the best career plan of action while in college, coach how to make the best impression in a competitive job market, and provide the resources and skills to pursue job opportunities.

There’s greater competition than ever for the career of your choice, with the need to prepare earlier than ever for a job. RiseSharp can help college students navigate the stressful process of career planning and job search.