Browntape Technologies PVT LTD jobs - Customer Success Executive

Customer Success Executive

Browntape Technologies PVT LTD
experience 0 to 2 Years
salary Salary not disclosed
qualification
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Posted: 1 Year ago
Views: 0
Applications: 0
Openings: 1

Job Description

  • Being the main point of contact between the company and a number of named accounts
  • Serve as the primary contact for the onboarding of new customers, the training of platform end users, as well as post go-live support
  • Provide insights to customers to ensure that they get the most out of the platform with the aim of helping grow our customer base
  • Gauge customers’ levels of engagement with the company and provide feedback to the other teams regarding product and service improvements
  • Collaborate closely with team members to support renewals and expansion opportunities

What we're looking for:

  • Prefer undergraduates, graduates or postgraduates
  • Comfort in a startup environment we move quickly and wear many hats in a dynamic environment
  • 0-2 years experience in Customer Success, Relationship Management, Account Management, or similar role
  • Good communication skills, and comfortable to speak in English and Hindi

Job Particulars

Who can applyFreshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id899074
Job Category Tech Support
Locality Address Campal
StateGoa
Country India

About Company

Browntape Technologies Ltd. is a leading e-commerce supply-chain aggregator, based in India. Founded in 2012, the company has been a first mover in the e-commerce aggregation space. Its signature solution – the Browntape Software, is offered as a SaaS to clients which range from small scale e-commerce businesses to large scale enterprises (with offline & online presence). The company also offers customized ERP integrations for the latter and runs a successful e-commerce account management service vertical too. Operated by a team of e-commerce experts, the account management services  include everything from on-boarding onto new marketplaces, listing, daily management of inventory & orders, marketplace marketing, remittance reporting & more. 
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