ConnectedH jobs - Customer Success

Selected intern's day-to-day responsibilities include:

1. Customer Business Growth
- Executing and delivering overall go to market strategy for the assigned areas/customer
- Collaborating with customers to maximize our wallet share
- Setting right customer expectations and delivering as per the set SOPs
- Executing and delivering business growth targets

2. Engaging in Product Upsell
- Product adoption
- Liaison with the customer to establish upsell opportunities
- Product value creation & realization for the new customers

3. Relationship Building
- Building long term healthy business relationships
- Planning and executing customer retention strategies
- Working on beat plan adherence (meeting the customers in your assigned territories)
- Creating long term value vision for the customer to drive brand loyalty
- Driving customer referrals

4. Team Player
- Working closely with cross-functional teams to drive exceptional customer experience
- Striving together to make the product a value proposition for the customer
- Participate and contribute to the established business cadence

What can you expect from us?

1. Cool working environment with awesome peers to work with
2. Equal opportunity employers
3. The famous samosa parties
4. Open door policy

These were some of the standard benefits we offer, apart from that we offer

1. Great learning opportunities for professional growth
2. Innovation & ideation to problem-solving

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