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Next Education India Private Limited jobs - Customer Success

Customer Success

Next Education India Private Limited
location
Hyderabad
experience Fresher
salary Salary not disclosed
qualification
Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
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Job is expired
Posted: 2 Years ago
Applications:
Openings: 15

Job Description

Designation: Customer Success
 Selected intern's day-to-day responsibilities include:

1. Connect with clients and resolve their queries timely through calls, chat, email, remote desk, etc.
2. Resolve tickets generated by the clients for their technical requests and problems to maintain the productivity
3. Keep tracking the user tickets and resolutions
4. Assist with a variety of internal projects aimed at improving the product and user experience for our customers and/or improve the efficiency of the team

Requirements:

1. Excellent command of typing
Skill(s) required
  • CSS
    •
  • Google Suite (G Suite)
    •
  • HTML
    •
  • MS-Excel
    •
  • MS-Word
    •
     
    Who can apply

    Only those candidates can apply who:

     are available for full time (in-office) internship 

     have relevant skills and interests

    Number of openings
    15
     

    Job Particulars

    Role  BPO / Customer care
    Education Certificate Course (ITI), Diploma, M Phil / Phd, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment Type Internship / Projects
    Job Id 1106123
    Job Category Diploma , Tech Support
    State Telangana
    Country India

    About Company

    Next Education, a K-12-focused technology-based education solutions firm, has created innovative solutions that make teaching easy, engaging, and effective. Its leading products, such as TeachNext, LearnNext, MathsLab, ScienceLab, and English Lab, are used in over 12,000+ schools across the country, transforming the lives of more than 12 million students. Next Education products are mapped to cover CBSE, ICSE, and 29 state boards in 7 major Indian languages.
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