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Greytip Software Pvt. Ltd. jobs - Customer Success Manager

Customer Success Manager

Greytip Software Pvt. Ltd.
location
Bangalore
experience 3 Years
salary Salary not disclosed
qualification
MBA/PGDM, Any Graduate
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Posted: 4 Years ago
Views: 6
Applications: 1
Openings: 1

Job Description

Job ID : R1901-02401

Position Title: Customer Success Manager

Location: Bangalore

Employment Status: Regular Full-time

Experience: 4-7 years

Requirements :

  • 4-7 years’ work experience in a customer-facing customer success, account management or strategic consulting organization.
  • Very strong verbal and written communication skills absolutely essential.
  • Proven experience building strong internal and external relationships
  • Proven track record of establishing themselves as a strategic trusted advisor to clients;
  • Proven track record in customer service in a highly-professional in a dynamic, start-up environment
  • Must be able to understand complex client use-cases and articulate them to an audience of varying perception levels internally to problem-solve.
  • Ability to report and share client’s status on a timely/pre-defined interval
  • SaaS experience and understanding of SaaS metrics is a benefit
  • Experience with project management tools 
  • Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
  • Proven ability to coach & mentor team members
  • Bachelor's Degree with preferably an MBA

Job Particulars

Role HR
EducationMBA/PGDM, Any Graduate
Who can applyExperienced (3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id220592
StateKarnataka
Country India

About Company

Greytip Software is India’s largest provider of HR & Payroll software solutions. With a customer base of over 8000+ we touch the lives of 900,000+ employees daily. Our mission is to improve people-centric practices and performance in SMEs (Small and Medium enterprises) through our cloud solution, greytHR.
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