Customer Success Manager

TheHouseMonk
Experience : Freshers
Education : M.Com, BBA/BBM, MA, BSc, BCA...
Location : Bangalore
Yearly Salary : Rs. 3,00,000 - Rs. 6,00,000
Posted on 14 May 19
Job is expired
Job DescriptionLast Date 13 Jul 19
  • TheHouseMonk is a property management platform which helps builders and owner's associations better manage their projects. 
  • We're focused on helping our customers get the most out of our platform, which is really robust and feature rich. 
  • We're looking to add to our customer success team to scale the great experience we provide to our customers.
Roles and Responsibilities:
  • Work with customers to understand any issues they might be facing with our platform and help them resolve the same.
  • Evangelize the usage of our platform for all users within the customer organization.
  • Track and measure level of consumption across multiple clients and work on those who aren't using it to it's fullest potential.
  • Implement the platform and train users for all new clients
Who're we looking for? 
  • Folks with 0-3 years work experience in a Business + Operations role, but freshers can still apply
  • People who're obsessed with customer success
Job Type : Full Time
Interview Type : Face to Face Interview, Telephonic Interview
Company Description
TheHouseMonk is a platform for residents and facility managers of residential societies to manage all aspects of living in a community. Key features of the product are - 
1) Tracking and monitoring maintenance issues
2) Collecting society maintenance payments through payment gateway or other sources
3) Accounts reconciliation and financial reporting
4) A social platform for discussions among residents and the owners association team

Over 5000 apartment units in 60 societies in 5 cities are already on our platform! 
Job is expired
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