Radical Health-Tech Private Limited jobs - Customer Success Specialist
Customer Success Specialist
Fresher
15,000 - 15,000 Per Month
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Your Profile matches the job
Your Profile matches the job
Posted:
1 Year ago
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Openings:
1
Job Description
Location: Kolkata, India
Internship Period: 3 months. Immediate joining required
Stipend: INR 15,000 per month
Working Hours: 8 AM to 8 PM, six days a week
Travel: Frequent travel all over West Bengal; travel & stay expenses will be arranged or reimbursed.
Overview:
We seek an enthusiastic and dedicated intern to train doctors, optometrists, and other relevant staff in utilizing our AI-based Electronic Medical Records (EMR) system. This role involves hands-on initial training and ongoing support across multiple departments, including doctors, optometrists, booking and billing, IPD, optical, inventory, and pharmacy.
Potential for full-time opportunities in multiple roles upon successful completion of the internship.
Key Responsibilities:
Internship Period: 3 months. Immediate joining required
Stipend: INR 15,000 per month
Working Hours: 8 AM to 8 PM, six days a week
Travel: Frequent travel all over West Bengal; travel & stay expenses will be arranged or reimbursed.
Overview:
We seek an enthusiastic and dedicated intern to train doctors, optometrists, and other relevant staff in utilizing our AI-based Electronic Medical Records (EMR) system. This role involves hands-on initial training and ongoing support across multiple departments, including doctors, optometrists, booking and billing, IPD, optical, inventory, and pharmacy.
Potential for full-time opportunities in multiple roles upon successful completion of the internship.
Key Responsibilities:
- Initial Hand-Holding for Doctors: Provide in-depth training and real-time support to doctors during their initial experience with the AI-based EMR system.
- After-Training Support: Offer ongoing technical and user-related support to ensure a smooth transition and adoption of the system.
- Multi-Departmental Training: Extend training to other crucial departments, including optometry, booking and billing, IPD, optical, inventory, and pharmacy.
- Travel: Must be willing and able to travel frequently to different branch locations for training and support.
- Collaboration: Serve as a liaison between the technical team and hospital staff to effectively address issues and suggest improvements.
- Bachelor’s degree in a related field or equivalent experience.
- Excellent communication skills in Hindi, English, and Bengali, both written and verbal.
- Computer knowledge is a must.
- Quick to grasp technical concepts, especially those related to software and AI.
- Strong interpersonal skills and a collaborative team spirit.
- Willingness to travel as per business requirements.
- Experienced candidates are also encouraged to apply and may transition into Customer Success & operational roles.
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Radical Health-Tech Private Limited
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