Checking and solving customer complaints and queries via online support system
Work with development and other support specialist and engineers to provide successful resolution to customer complaints/queries
Customer support executive will be taking care of the online support system of TringMe.
He or She will be responsible for successfully resolving the issues of customers if any, managing the online reputation of TringMe and ultimately aim to achieve customer satisfaction.
He or she will also be tasked with providing support to other departments.