Customer Support Executive

Realct Business Solution
Experience : 1 to 3 Years
Education : 12th Pass (HSE)
Location : Chennai
Per Month: Rs. 12,000 - Rs. 15,000
Posted on 01 Dec 19
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Job DescriptionLast Date 01 Jan 20

Key Responsibilities:

1. Attend to service calls and customer visits

2. Do product demo & installations

3. Achieve customer satisfaction

KEY Responsibilities:

Field Incoming Help Requests:

One of the main duties of a service desk analyst is to handle incoming queries and help requests from end users, either via email or over the phone. They take detailed notes of the problem the user is experiencing, determine steps they can take to resolve the issue, and manage the flow of incoming support requests. This involves asking questions to determine the full scope of the user’s issue.

Job Type : Full Time
Interview Type : Face to Face Interview
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