Customer Support Executive

Kanakkupillai
Experience : 0 to 2 Years
Education : BA, BBA/BBM, BCA, B.Com
Location : Chennai
Per Month: Rs. 12,000 - Rs. 15,000
Job Role : BPO / Customer care (Voice)
Posted on 03 Dec 19
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Job DescriptionLast Date 03 Jan 20
  • pen and maintain customer accounts by recording account information.
  • Resolve customer complaints via phone, email or social media.
  • Work with the customer service manager to ensure proper customer service is being delivered.
  • Inform customers of deals and promotions.
  • Maintain financial accounts by processing customer adjustments.
  • Prepare product or service reports by collecting and analyzing customer information.
  • Manage incoming calls, Generate sales leads & sell products and services.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
Job Type : Full Time
Interview Type : Face to Face Interview
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