Customer Support Executive

Arco Parker HR Services
Experience : 0 to 1 Years
Education : 12th Pass (HSE)
Location : Delhi
Per Month: Rs. 15,000 - Rs. 22,000
Job Role : BPO / Customer care (Customer care/support)
Posted on 26 Nov 19
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Job DescriptionLast Date 26 Dec 19
  • Resolve customer queries and complaints
  • Troubleshooting of technical issues related to customer’s services
  • Assist the customers on queries regarding their Products and Services via CHAT or voice
  • Ability to analyze information and evaluate results to choose the best solution and solve problems
  • Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
  • Conduct quality monitoring on voice calls and chats
  • PF
  • Health Benefits
  • ESI
  • Relocation bonus of Rs.10,000 for outstation candidates
  • Free Guest House Accommodation for 15 days for outstation candidates
  • Travel tickets reimbursement up to Rs.700.
  • Candidate are eligible for an internal job posting after 6 months.
  • Customer Service, Customer Support, Customer Care, BPO, Voice Process, Non Voice Process, Chat Process, Domestic BPO, International BPO
Job Type : Full Time
Interview Type : Face to Face Interview
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