Customer Support Executive

TAVERN ECO HOTELS PRIVATE LIMITED
Experience : 1 to 3 Years
Location : Delhi
Per Month: Rs. 15,452 - Rs. 24,535
Posted on 26 Nov 19
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Job DescriptionLast Date 26 Dec 19

Responsibilities and Duties

  • Resolve customer queries and complaints
  • Troubleshooting of technical issues related to customer’s services
  • Assist the customers on queries regarding their Products and Services via CHAT or voice
  • Ability to analyze information and evaluate results to choose the best solution and solve problems
  • Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
  • Conduct quality monitoring on voice calls and chats.

Qualifications and Skills

  • Any Graduate Fresher/Experienced are eligible
  • Flexible to work in Rotational Shifts/Rotational Weekly off's
  • Excellent verbal, written communication and listening skills
  • Should have good command over English Grammar and Fluency in English
Job Type : Full Time
Interview Type : Face to Face Interview
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