Customer Support Executive

TAVERN ECO HOTELS PRIVATE LIMITED
Experience : 0 to 1 Years
Education : BA
Location : Delhi
Per Month: Rs. 15,452 - Rs. 24,535
Job Role : BPO / Customer care (Voice , Non voice)
Posted on 28 Nov 19
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Job DescriptionLast Date 28 Dec 19

Urgently Hiring Customer Support Executives for Voice and Non-Voice (Chat) process.

 Domestic and International voice process for India's Largest International BPO.

Responsibilities and Duties

   

  • Resolve customer queries and complaints
  • Troubleshooting of technical issues related to customer’s services
  • Assist the customers on queries regarding their Products and Services via CHAT or voice
  • Ability to analyze information and evaluate results to choose the best solution and solve problems
  • Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
  • Conduct quality monitoring on voice calls and chats.
Job Type : Full Time
Interview Type : Face to Face Interview
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