Customer Support Executive

Alankit Group
Experience : 0 to 3 Years
Education : BA, B.Com
Location : Delhi
Per Month: Rs. 16,700 - Rs. 20,833
Job Role : BPO / Customer care (Voice , Customer care/support)
Posted on 28 Nov 19
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Job DescriptionLast Date 28 Dec 19

Need to handle e-mails of our existing and new clients
Follow communication scripts when handling different topics
Identify customers needs, clarify information and provide solutions
Record each concerns on CRM software, as per companys policies and procedures

Should possess good written skills
Typing speed of minimum 25-30 words/minute
Ability to handle multiple chats at one time.
Have a good positive attitude-should be committed to the work.
Minimum Graduate
BPO/Call Center experience preferable

Customer SupportWriting Skillschat processTyping SpeedNon Voice Processemail

Job Type : Full Time
Interview Type : Face to Face Interview
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