Customer Support Executive

Coolcart India Pvt. Ltd
Experience : 0 to 3 Years
Education : 12th Pass (HSE)
Location : Delhi
Per Month: Rs. 15,000 - Rs. 25,076
Job Role : BPO / Customer care (Voice , Customer care/support)
Posted on 29 Nov 19
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Job DescriptionLast Date 29 Dec 19

Responsibility

  • Answer phone calls in a more professional manner and provide information about products and services as required by the callers
  • They are responsible for taking or cancelling orders, and obtaining details of customer complaints.
  • Keep records of interactions and transactions of customer; keeping record of details of customer complaints, inquiries, and comments
  • Process orders, applications, and forms
  • Render administrative support to other customer care team members when the need arises, or as instructed

Job Duties:

  • Answer incoming customer inquiries
  • Record customer information within our customer service database
Job Type : Full Time
Interview Type : Face to Face Interview
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