Customer Support Executive

nutan enterprises
Experience : 1 to 3 Years
Education : BA, B.Com
Location : Delhi
Per Month: Rs. 10,414 - Rs. 27,083
Job Role : BPO / Customer care (Voice , Customer care/support)
Posted on 29 Nov 19
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Job DescriptionLast Date 29 Dec 19

The position require the expertise to deal with customers and build relationship.
To remain as basic point of contact for customers for queries, feedback, requests etc

Dedicated to provide excellent customer service at all times and respond to customers’ enquiries and concerns (emails, phone and fax)

Ensure all customers’ queries are investigated and resolved, escalating issues when appropriate

Work within agreed service levels, striving to exceed customer expectations wherever possible

Proper recording and scrutiny of complaints received

Research and compilation of answers for informational requests from customers

Job Type : Full Time
Interview Type : Face to Face Interview
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